Substitution Policy

Our goal is to get your order to its destination on time. That is why we may substitute ingredients or decorative items in extreme weather conditions or if we are out of stock on an item with an item of equal or greater value to ensure your gift arrives on time. In making substitutions, we take great care in finding gifts that will meet or exceed the expectations of you and your recipient. And remember, all our gifts are backed by our 100% Guarantee.

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Business Gift Baskets at 1-800-BASKETS.COM